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Warranty

At Ausair we stand behind everything we make. Our aim to create long-lasting relationships with our customers by offering them the most reliable products. This is why we offer a 2-year limited warranty on all our products beginning at the time of purchase (the “Warranty Period”).

We warrant our products to be free from defects in workmanship and materials during the Warranty Period. This warranty does not cover damage caused by normal wear and tear, neglect, modifications or unreasonable use.

If you would like to make a warranty claim, please contact the team within 15 days of the appearance of a defect at admin@ausmask.com. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. Once we have processed a successful claim, we will either replace the product or provide a full refund on the initial purchase. 

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